Lekker Hike Cape Town
Last updated: 19 December 2025
Lekker Hike Cape Town (“Lekker Hike”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us.
Lekker Hike processes personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
We may collect personal information including, but not limited to:
• Full name
• Email address
• Phone number (including WhatsApp)
• Emergency contact details
• Booking and enquiry details
• Payment confirmations (processed via third-party providers)
• Any information you voluntarily provide when enquiring or booking
We only collect information that is reasonably necessary to provide our services safely, efficiently, and professionally.
Your personal information may be used to:
• Process and manage bookings
• Communicate important hike details, logistics, and safety information
• Respond to enquiries or requests
• Ensure participant safety and emergency preparedness
• Improve our services and guest experience
• Comply with legal, regulatory, or insurance requirements
Personal information is collected and processed only where it is necessary to fulfil a booking, communicate essential information, ensure safety, or where you have provided consent.
We do not sell, rent, or trade your personal information to third parties.
We use email and WhatsApp as our primary communication channels.
By enquiring or booking with Lekker Hike, you consent to receiving:
• Booking confirmations
• Meeting points and logistical details
• Safety updates or last-minute changes related to your hike
You may opt out of non-essential or marketing communications at any time.
Operational and safety-related communications may still be required for confirmed bookings.
Payments are processed securely through trusted third-party payment providers or booking platforms.
Third-party services operate under their own privacy policies, and Lekker Hike is not responsible for the data handling practices of these platforms.
Your personal information may only be shared:
• With guides involved in delivering your hike
• With emergency services, if required for safety or medical reasons
• Where required by law or regulatory authorities
All reasonable steps are taken to ensure that any shared information is handled responsibly and confidentially.
Our website may use basic analytics tools, cookies, or similar technologies to understand website usage and improve user experience.
This information is collected in an aggregated and anonymised manner and does not personally identify individual users.
Photos or videos may be taken during hikes and shared with guests or used for promotional purposes on our website or social media platforms.
If you prefer not to appear in photos or videos, please inform your guide before the hike.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
In the unlikely event of a data breach affecting personal information, reasonable steps will be taken to assess the impact and notify affected individuals where required by law.
You have the right to:
• Request access to your personal information
• Request correction or deletion of your information
• Withdraw consent where applicable
Requests can be made by contacting us using the details below.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
📧 info@lekkerhikecapetown.co.za
📍 Cape Town, South Africa
Lekker Hike reserves the right to update this Privacy Policy from time to time. Any material changes will be reflected on this page.
By using our website, submitting an enquiry, or booking a hike with Lekker Hike, you acknowledge that you have read, understood, and agree to this Privacy Policy.
